Product Support Representative

Career Paths || Network of 30 Dealerships || Disability Insurance || Paid Time Off (2wks 1st year) || Nextran Paid Life Insurance

Family Centered Values || Medical and Dependent Care FSA || 401(k) Retirement Plan with Match || Company-Paid Holidays || EAP

Great Medical, Dental, & Vision Benefits || Social Responsibility Opportunities || 28+ Years of Industry Experience || Professional Growth

As an Outside Product Support, you are a valued member of our team, performing:

• Developing and implementing new strategies to grow revenue in the Parts and Service departments
• Prospecting for new clients and reporting on business opportunities
• Establishing new accounts from target account list
• Assisting in developing and promoting new product lines
• Serving as “point of contact” for customer complaints - taking ownership of customers’ issues by coordinating the dealerships and manufacturer’s resources for resolution.

Preferred Candidates have the following:

• Strong interpersonal and communication skills
• The ability to develop and maintain customer relationships
• Three years (minimum) of
• automotive / heavy duty parts counter sales experience and/or outside parts sales experience and/or service technical support experience
• Knowledge of automotive / truck components and parts
• The ability to develop and execute an account-based marketing strategy
• Microsoft Word and Excel skills

We are a network of commercial truck dealerships committed to providing the best products and services through highly skilled associates who are focused on delivering the lowest life-cycle cost to our customers. Spanning the Southeast and Midwest United States, we provide sales, parts, and service for several leading brands, including Mack, Volvo, Isuzu, GMC, Ford, Hino, and Kalmar Ottawa. EEO Employer