Product Support Representative

Nextran Truck Centers Product Support Representative – Fort Lauderdale

Salary
: $75,000.00 – $95,000.00

This role is an outside product support position within our network of commercial truck dealerships. You will be a valued member of our team, performing responsibilities such as:

• Developing and implementing new strategies to grow revenue in the Parts and Service departments.
• Prospecting for new clients and reporting on business opportunities.
• Establishing new accounts from target account list.
• Assisting in developing and promoting new product lines.
• Serving as point of contact for customer complaints – taking ownership of customers’ issues by coordinating the dealership and manufacturer’s resources for resolution.

• Strong interpersonal and communication skills.
• Ability to develop and maintain customer relationships.
• Minimum of three years automotive / heavy duty parts counter sales experience, outside parts sales experience, or service technical support experience.
• Knowledge of automotive / truck components and parts.
• Ability to develop and execute an account-based marketing strategy.
• Microsoft Word and Excel skills.

We are a network of commercial truck dealerships committed to providing the best products and services through highly skilled associates who focus on delivering the lowest life‑cycle cost to our customers. Spanning the Southeast and Midwest United States, we provide sales, parts, and service for several leading brands, including Mack, Volvo, Isuzu, GMC, Ford, Hino, and Kalmar Ottawa.

• Career paths and professional growth.
• Network of 30 dealerships.
• Disability insurance.
• Paid time off (2 weeks first year).
• Paid life insurance.
• Family centered values.
• Medical and dependent care FSA.
• 401(k) retirement plan with match.
• Company-paid holidays.
• EAP.
• Great medical, dental, & vision benefits.
• Social responsibility opportunities.
• 28+ years of industry experience.

EEO Employer.