Director, Business Development
Listed on 2026-10-11
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Sales
Business Development, B2B Sales, Client Relationship Management, Outside / Field Sales
The Director, Business Development – Commercial HVAC Service will be a key member of the Lennox NAS leadership team, responsible for driving strategic growth through new customer acquisition, commercial HVAC service sales, service agreement development, and expansion of existing market opportunities.
This leader will have functional ownership for developing and executing commercial service sales strategies, identifying high‑value prospects, building relationships with facility and operations leaders, and converting opportunities into long‑term customer partnerships.
The ideal candidate is a proven commercial HVAC sales and business development leader who understands the service industry, has a strong network of commercial customers, and knows how to sell the value of preventative maintenance, planned service, energy efficiency, equipment reliability, and long‑term HVAC solutions.
This is a highly visible leadership position with significant responsibility for revenue growth, customer acquisition, and market expansion. Up to 30% travel to customers and company locations should be expected.
Strategic Business Development & Sales Leadership- Develop and execute commercial HVAC service sales strategies that support aggressive revenue and profitability growth.
- Identify, target, and develop new commercial customers, national accounts, property management organizations, facility management companies, and other strategic prospects.
- Build and maintain a strong sales pipeline focused on recurring commercial service revenue and long‑term customer relationships.
- Own and drive performance against annual new business, revenue, and profitability targets.
- Develop go‑to‑market strategies for new geographic markets, customer segments, and commercial service opportunities.
- Lead the acquisition of new commercial HVAC service accounts and expand relationships with existing customers.
- Oversee Lenno NAS / AES new business sales initiatives, including strategy, pipeline development, customer acquisition, sales execution, and achievement of new business revenue targets.
- Promote preventative maintenance agreements, planned maintenance programs, service contracts, repair solutions, equipment replacement, and other value‑added HVAC services.
- Develop strategic relationships with C‑suite executives, facility managers, property managers, building owners, and other key decision‑makers.
- Identify customer pain points and position NAS solutions that improve equipment reliability, reduce downtime, control operating costs, and extend asset life.
- Drive opportunities from initial prospecting through qualification, proposal development, negotiation, closing, and customer onboarding.
- Develop long‑term account strategies designed to increase customer retention, share of wallet, and recurring revenue.
- Bachelor’s degree in Business, Marketing, Engineering, or a related field; MBA preferred.
- 10+ years of progressive experience in commercial HVAC sales, service sales, business development, strategic accounts, or related industry leadership.
- Proven track record of acquiring new commercial customers and delivering significant revenue growth.
- Demonstrated success selling commercial HVAC service agreements, preventative maintenance programs, repairs, replacements, or related building services.
- Strong understanding of commercial HVAC service operations, customer needs, and industry dynamics.
- Established relationships with commercial customers, facility management organizations, property managers, building owners, or national accounts preferred.
- Proven ability to develop and manage complex sales pipelines and close large, multi‑location commercial opportunities.
- Strong financial acumen with experience managing…
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