Outbound Sales - Personal Consultant

Grad Dates:
May 2027 grads

Location:

Weston, FL

Format:
In Person Monday - Thursday and remote on Friday's

Dates:
June 2027

Journey with us! Combine your career goals and sense of adventure by joining Royal Caribbean Group. This position is onsite in Weston, FL and is not remote. As a Luxury Cruise Sales Consultant at Silversea, you will manage high-value, emotionally driven sales conversations with guests considering once-in-a-lifetime travel experiences. Success requires building trust, uncovering motivations, navigating complex decisions, and converting opportunities into long-term guest relationships.

• Manage assigned leads through outbound calls, email, and voicemail.
• Prioritize opportunities and maintain a structured sales pipeline.
• Maintain complete CRM records supporting a customer 360 view.
• Conduct discovery-led conversations to understand guest motivations and aspirations.
• Recommend tailored Silversea voyages and experiences.
• Address objections and guide guests through purchase decisions.
• Identify upsell opportunities including insurance, air, and land packages.
• Build long-term relationships that drive repeat bookings and referrals.
• Serve as a Silversea brand ambassador and provide luxury-level guest service.
• Work within Genesys and CRM platforms while meeting revenue, conversion, and productivity targets.
• Maintain accurate client records and meet service levels.
• Perform additional duties as assigned.

• Ability to start role full-time in June 2027.
• Currently enrolled in a Bachelor degree program in Marketing, Sales, Business or related field with an expected graduation date of May 2027.
• Performance-driven mindset with focus on results.
• Demonstrated success in high-value, relationship-based sales.
• Ability to influence decisions without discounting.
• Strong emotional intelligence and listening skills.
• Confidence engaging affluent or aspirational clients.
• Excellent verbal and written English communication skills.
• CRM proficiency and strong attention to detail.

• Real estate sales.
• Private banking or financial services.
• Luxury automotive or high-end retail sales.
• Sales roles maintaining monthly sales between $500K and $1M USD.
• Membership, lifestyle, or advisory sales roles.
• Luxury or premium hospitality experience.

• Emotional intelligence and influence.
• Resilience and composure.
• Storytelling and value articulation.
• Discipline and accountability.
• Coachability and continuous improvement.
• Proficiency in Microsoft Office Suite.

The position is not eligible for work authorization sponsorship. Royal Caribbean Group is an equal opportunity employer and prohibits discrimination and harassment of any kind.