Event Security Guard - D

The Florida Panthers are a community focused organization led by an authentic management team that served our country and now serves the South Florida community. The organization is on the rise and is experiencing success both on and off the ice. Led by General Manager Bill Zito, the Panthers are coming off their best season in franchise history, entering the  season as Stanley Cup Champions.

Off the ice, the business is experiencing growth across all key metrics and our revenue is at an all-time high. The organization is expanding outside of Amerant Bank Arena via the renovation of the FTL War Memorial in downtown Fort Lauderdale. This state-of-the-art ice facility features two regulation-size rinks, including a new team practice rink with stadium seating, and a 4,000-capacity music theatre for live entertainment.

The future is bright, and we are very proud of what we are building in South Florida.

Job Title:Event Security Guard – D License Required
Department: Event Security
Reports To:Security Manager
FLSA: Non-Exempt
Employment Type:
Part-Time
Location:War Memorial Auditorium / Baptist Health Ice Plex

Job Summary:

The Event Security for the War Memorial Auditorium / Baptist Health Ice Plex and The Florida Panthers are hiring personable, attentive individuals looking for a part time, event-based job full of excitement. Each position is vital to our operation, and we are looking for hardworking, customer-service oriented candidates to fill these positions. Our Event Security team members play a pivotal role in creating a safe environment for our guests from the moment they enter the facility until the moment they depart.

While there are several Event Security positions during a given event, we are specifically looking for those with a valid Florida Class D License to provide security at our ingress points.

Hours per week may vary due to the event schedule, with shifts offered including days, nights, weekends, and possibly holidays.

Essential Functions:

• Monitoring of access to restricted areas, exterior doors to the arena, and maintaining a secure environment for our visitors
• Controlling guest & vendor access to the Arena
• Checking credentials to control employee and visitor access to the facility during events
• Inspecting items that do not pass through magnetometers, possibly using a security wand to screen guests for prohibited items
• Monitor and respond to any security issues that may arise during an event
• Provide excellent customer service to enhance War Memorial Auditorium / Baptist Health Ice Plex experience
• Escorting of guests when needed
• Follow safety and security policies, programs, and procedures with the ability to manage crisis situations
• Ability to handle radios, speaking openly and professionally, demonstrating strong verbal and interpersonal skills with the ability to communicate effectively with other employees
• Report any and all incidents to Supervisor or Management
• Other duties as assigned

Qualifications:

• High School Diploma or Equivalent
• Valid State of Florida D Security License
• Previous experience in security and customer service is a must
• Exhibit an upbeat, friendly service-oriented attitude, actively looking for ways to help people
• Passion to work with people and willingness to learn
• Excellent interpersonal, organizational, written, and verbal communication skills
• Assertive, detail-oriented, team player with a professional demeanor
• Self-motivator with the ability to work alone if necessary
• Must have a flexible schedule and be available on weekend/overnights
• Have reliable transportation
• Must pass background check
• Customer Service- Manages customer situations; responds promptly to customer needs and requests for service and assistance.
• Ethics– Treats coworkers and guests with respect; works with integrity to uphold the values of the organization
• Adaptability- Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
• Problem Solving- Identifies and resolves problems, developing alternative solutions. Works well in group problem solving…