AV Installation and Repair Specialist

Position: AV Installation and Repair Specialist I - 996880

AV Installation and Repair Specialist I - 996880

Join to apply for the AV Installation and Repair Specialist I - 996880 role at Nova Southwestern University

Primary Purpose

Under direct supervision, performs audio visual (AV) installations, repairs, and AV support across NSU, including administrative and academic facilities, as well as off‑site locations.

Job Category

Non-Exempt

Hiring Range

Pay Basis:
Hourly

Essential Job Functions

• Installs audio visual solutions at NSU facilities to ensure technology resources are fully operational.
• Collects data pertaining to AV installations and repairs, including inventory of AV components, associated Fixed Assets tags and serial numbers, for reporting purposes.
• Tests and troubleshoots AV systems including, but not limited to AV control systems, displays (Projectors/Monitors/TVs), sound systems and cameras.
• Resolves and/or escalates AV tickets to document ticket status and resolution.
• Performs cable-pull, cable-termination, racking of AV components, cabling removal, and removal of AV components.
• Relocates equipment between campuses, buildings, and off‑site locations.
• Reads AV line drawings to understand AV installation locations and signal flow for installation and repair.
• Performs tagging for asset management of new capital equipment.
• Confirms receipt of equipment for installations and repairs and enters data into procurement software system.
• Operates power tools, specialized tools, ladders, scissor lifts, and other specialized equipment to perform installations and repairs.
• Drives NSU Vehicles and/or rental vehicles to travel to NSU facilities.
• Reports defective equipment received for installations and repairs for vendor and/or manufacturer replacement.
• Completes special projects as assigned.
• Performs other duties as assigned or required.

Job Requirements Required Knowledge, Skills & Abilities Knowledge

• Basic knowledge in the safe use of various tools utilized for audio visual installations, repair and support including power and hand-tools.
• Basic knowledge of audio visual systems, signal-flow, and associated components.
• Basic knowledge of audio visual equipment and deployment of AV technology and associated components.

Skills

• Problem Solving – Proficient skills in identifying problems and reviewing related information to develop and evaluate options and implement solutions.
• Excellent customer service and communication skills.

Abilities

• Ability to troubleshoot and resolve technical issues with audio-visual, computer and associated network components.
• Ability to adapt to new technologies quickly and resourcefully to provide technical support for new AV solutions and technologies.
• to lift, pull and push objects weighing up to 50 pounds and to climb ladders.
• Ability to drive.
• Ability to communicate effectively with others.
• Ability to work cooperatively with colleagues and supervisory staff at all levels.

Physical Requirements And Working Environment

• Speech Recognition - Must be able to identify and understand the speech of another person.
• Speech Clarity - Must be able to speak clearly so others can understand you.
• Near Vision - Must be able to see details at close range (within a few feet of the observer).
• Travel - Must be able to travel on a daily and/or overnight basis.
• Required to lift, pull and push objects weighing up to 50 pounds and to climb ladders.
• May be required to work nights or weekends.

Required Certifications/Licensures

Valid Florida Driver’s License

Required Education

High School Diploma or Equivalent

Required Experience

1. High School Diploma and one (1) year direct work related experience supporting and/or installing audio visual equipment.
--OR-- Associate's degree or 60 credit hours, preferably in a technology related field.

Preferred Qualifications

One (1) year experience performing audio visual installation within an educational environment.

Is this a safety sensitive position?

No

Background Screening Required?

Yes

Sensitivity Disclaimer

Nova Southwestern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.

NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.

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