ServiceNow Principle Platform Architect-Builder

Future Tech | Service Now, AI-Ready Enterprise Platforms, Cloud-Native Delivery

Department
:
Platform Engineering & Architecture

Level
:
Principal / Senior Leadership

Employment Type
:
Full-Time

Posting Channel
:
Linked In Jobs

Focus Areas
:
Service Now, AI, automation, cloud platforms

Location
:
Fort Lauderdale Florida

Future Tech builds the enterprise platforms that help organizations move faster, work smarter, and modernize with confidence. We bring together Service Now, cloud-native engineering, automation, data, and responsible AI practices to turn complex business needs into scalable digital products.

The Principal Platform Architect
- Builder is a high-impact role for a leader who can translate executive vision into production-ready platforms and then stay close enough to the work to help build them. This person operates at the intersection of business strategy, Service Now architecture, platform engineering, AI-enabled workflow modernization, and hands‑on delivery.

This is not a diagram-only architecture role. At Future Tech, architects are expected to advise, design, prototype, mentor, and deliver. You will partner with senior leaders, product teams, data and infrastructure groups, and engineering teams to shape platforms that improve developer productivity, accelerate automation, and create measurable business outcomes.

• Design and deliver scalable Service Now and cloud-native platform architectures from early discovery through production release.
• Lead hands‑on implementation of foundational platform components, APIs, integrations, automation patterns, and developer tooling.
• Define reference architectures, engineering standards, reusable patterns, and governance models that teams can actually adopt.
• Guide technical decisions from proof of concept through launch, balancing speed, reliability, security, maintainability, and business value.
• Champion AI-ready platform design, including workflow intelligence, automation opportunities, data quality, and responsible adoption patterns.

• Act as a trusted advisory partner to business and technology leaders evaluating platform modernization opportunities.
• Diagnose complex platform challenges, scope engagements, clarify tradeoffs, and turn ambiguity into actionable roadmaps.
• Develop business cases, architecture proposals, capability assessments, and multi-year platform evolution plans.
• Translate technical concepts into clear executive narratives that help leaders make confident investment decisions.

• Lead internal and external hackathons, innovation sprints, and rapid prototyping efforts tied to emerging platform capabilities.
• Use builder-friendly demos and prototypes to validate architectural ideas quickly and create momentum for adoption.
• Represent Future Tech in Service Now community events, architecture forums, and technical knowledge-sharing sessions.
• Mentor platform engineers and architects through design critique, code review, documentation, and repeatable delivery practices.

• 10+ years of software engineering, platform engineering, enterprise architecture, or related technology experience.
• 5+ years working with Service Now platform architecture, solution architecture, or enterprise-scale Service Now delivery.
• Experience designing and building large-scale platforms, integrations, APIs, microservices, workflow automation, and developer-facing tools.
• Strong consulting skills, including discovery, facilitation, problem framing, stakeholder alignment, and recommendation development.
• Executive-level communication skills with the ability to move fluently…