Medical Receptionist - Cardiology - Physician Practice

Medical Receptionist - Cardiology - Physician Practice

HMH PHYSICIAN SERVICES, INC. Fort Lee, New Jersey

Requisition #
• Shift: Day
• Status:
Full Time with Benefits

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

Medical Receptionist provides reception and clerical services under the supervision of the practice manager and physician(s) for the patients and visitors of the practice. These services may include billing, collections, referrals, appointments, patient contact, and general secretarial duties. Must be willing to travel within 30 minutes of your home and float to various locations.

• Receives and directs all communication courteously and consistently. Adheres to HIPAA guidelines and office policy. Phone calls are answered quickly and directed appropriately.
• Greets patients and visitors in a prompt, courteous and helpful manner. Conducts oneself in a friendly manner, by smiling, making direct eye contact and making patients and visitors feel welcome and important.
• Assists patients with the sign in process. Responds promptly to patients needs.
• Supports financial responsibilities, including: staying abreast of reimbursement and billing procedures, accurately verifies information on Audit Journal, prepares bank deposits and credit card batches and signs and dates completed daily cash receipts.
• Monitors general office supply inventory and equipment, including working with Team Members to determine their supply needs. Notifies Practice Manager, or designee, when supplies are low and initiates ordering of needed supplies and equipment.
• Manages patient check-in and check-out processes, ensuring accuracy and timeliness. Collects copayments and any applicable balances;
  Verifies insurance eligibility;
  Ensures appropriate referrals are obtained;
  Ensures patient completes appropriate paperwork;
  Enters patient demographic information in billing system.
• Promotes patient satisfaction by providing excellent service through friendly interactions. Communicates potential patient satisfaction issues to direct manager.
• Maintains efficient and accurate filing and record maintenance system. Assembles new patient folders and retrieves/returns records according to protocol.
• Adapts work schedule to meet the needs of the practice. May work additional hours and cross-cover as needed. Clocks in at designated start time and manages time effectively to prevent unapproved overtime.
• Acts as a pre-loader for the EMR system. Performs other duties and/or projects as assigned.
• Adheres to organizational competencies and standards of behavior.

• High School diploma, GED, and/or GED equivalent programs.
• The ability to learn quickly and adapt to changing patient needs; strong sense of accountability for improving patient lives; exceptional teamwork; dedication to ongoing education; and a patient-focused approach to care.
• Must be able to travel to various locations.

• Prior receptionist or clerical experience in a medical office.
• Epic experience.

• CPR certification.

Starting at $19.33 Hourly. The posted rate of pay is a reasonable good faith estimate of the minimum base pay for this role at the time of posting and does not reflect the full value of our total rewards package.

Hackensack Meridian Health (HMH) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, genetic information, disability, marital status, or status as a protected veteran.

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.