Systems Server Administrator; Information Technologist IV

Systems Server Administrator (Information Technologist IV)

The successful Systems Server Administrator (IT TECH IV) provides systems and server administration to ensure the systems sets and servers are available to the user at all times.

This requires monitoring the systems and ensure they are operating at peak efficiency. Identifying and resolving any degradation, unusual activities or system downtime, and immediately notifying the designated Government representative of any instances of system degradation, unusual activities and or system downtime.

Job Responsibilities:

• Perform system/server backups and restoration as required.
• Ensure the redundant file system structure (integral parts of some operating/network systems) operate efficiently to ensure the data is current and accurate; and ensure that archived data and media is documented and handled in accordance with CASCOM and NETCOM policies and procedures.
• Perform server administration to include the administration of file, web, SQL, or printer servers.
• Install, configure, set-up, testing, troubleshooting, documentation, and decommissioning of servers and associated equipment and hardware. Create and service accounts and server data repository.
• Perform customer service and support to include service desk tickets, from end-user workstations to associated server, telephone requests, walk-in support requests and escort of vendors into server rooms. Work with external Government resources to resolve customer issues, as needed.
• Install and maintain the current software product baseline;
• Coordinate installation of new software and update schedules directly with the Government.
• Perform configuration management, in accordance with customer policies and procedures.
• Maintain, modify or repair:
  Server core, Server Builds upgrades and patching.
• Provide Training Department Quality Assurance Server Support, which includes patching, database management and the monitoring of systems.
• Perform testing and troubleshooting of all systems within the scope of specific duties assigned.
• Perform daily inspections and vendor recommended tests on all computer systems and network components.
• Conduct tests to determine if the equipment is operating within tolerances specified by the vendor. Maintain a continuing record of these inspections and tests using approved trouble processing procedures.
• Assist in on-hand product analysis; network/system expansion analysis; system documentation analysis; user instruction or training; and system and network operations.
• Analyze hardware and software products requirements and propose best solutions for network approaches.
• Provide the necessary expertise to ensure all system nodes and supporting network are maintained in an operational state.
• Perform administration and customer support of Microsoft website host servers, Microsoft SharePoint servers, and sites.
• Perform Active Directory administration to include account creation/deletion, rights assignment and the troubleshooting of accounts.
• Perform storage administration and maintenance to include that of Storage Area Network (SAN) and Network Attached Storage (NAS) devices. Tasks include configuration, troubleshooting, and corrective maintenance as well as maintaining high availability while preserving the Active Directory security access control.
• Lifecycle replacement of servers, storage area network devices, file area servers and applicable equipment will include disassembling servers, IT equipment, server racks and/or shelving. Reassemble all IT related equipment at the new location.
• Perform periodic reimaging and systems builds for SAP Enterprise Resource Planning (ERP) technology training systems.
• Setup newly fielded Program of Instructions equipment, train other contract employees on the use of the newly fielded equipment, gather training requirements, and create databases and configure the network.
• Maintain the Operational Research System Analysis (ORSA) private network by performing workstation imaging, File server configuration and support, and the patching of network connections.

Qualifications:

• Active Secret clearance (must be US Citizen)
• Bachelor’s Degree in Computer Science, Information…