Information Technologist IV - Digital Trainer

Information Technologist IV - Digital Trainer

The Digital Trainer shall support current releases of all OS and applications, including responsibility for systems analysis, diagnosis and troubleshooting, Information Assurance (IA) initiatives, and system mitigation and transition strategies. The primary functional areas of system support include a suite of systems and servers to include stand‑alone or live supply, maintenance, transportation, command and control databases, maps, VLANs, active directory controls, user accounts, clean‑up of servers, database resets, and rebuilds of server and system images.

Additionally, prepares systems test specifications for the creation of new or revisions to all schools’ Program of Instruction training systems. The Digital Trainer will also be responsible for telephone support and troubleshooting logistics support systems.

• Serve as the G‑6 point of contact for multiple automated logistics information systems, approval/disapproval action to the COR, relative to proposing modifications to improve or deploy the existing system.
• Serve as the point of contact for the Software Qualifications Test (SQT) and Software Acceptance Tests (SATs), in support of Program of Instructions (POIs) training modifications.
• Perform detail documentation and technical analysis of system changes for new and operational systems, to determine if the load/special instructions, ADP logic, operator/user run documentation, restart procedures, scheduling information and Continuity of Operations (COOP) are in accordance with the design specifications.
• Serve as a consultant on training system applications and experts in system software, providing technical guidance on executive and general‑purpose software to all segments of the command.
• Identify user and developer needs, resolve critical problems through meetings and conferences, one‑on‑one problem‑solving sessions, and produces appropriate documentation.
• Conduct analysis of system problems and proposes changes in order to meet software design and classroom training.
• Perform technical evaluations of baseline test system to include loading full version libraries, restoring data files, building catalogs, validating control characteristics, and creating and modifying documentation for technical processes and procedures.
• Develop and maintain application software, provide system/database administration/training, and/or provide local area network solutions/training for assigned Automated Information Systems (AIS).
• Provide systems support in the functional areas of a suite of systems and servers to include stand‑alone or live, supply, maintenance, transportation, command and control databases, maps, VLANs, active directory controls, user accounts, clean‑up of servers, database resets, and rebuilds of server and system images.
• Develop criteria, methods, techniques, and procedures to address a variety of unusual problems, tasks or assignments.
• Provide assistance, as required, to junior technicians, Network Administrator, or Government leads.
• Provide system support for standard automated information systems that are stand‑alone, web‑based, or on an internal network at the Army Logistics University, Ordnance, Quartermaster, and Transportation schools.
• Conduct analysis of functional requirements, change proposals, and current software/system/database/local area network solutions to determine feasibility and provide input to perform site analysis for environment impact, setup, and control and network communication availability which may include the footprint and electrical power requirements, temperature control, inventory, hardware, power/network configurations, the preventive maintenance of the site configuration, hardware and communications agreements and communication networks such as LAN, Education Network (stand‑alone networks within the schools), stand‑alone servers/systems, and modeling of new applications or modifications of existing systems and server applications.
• Provide current information to the database administrator/system administrator/local area network/network administrator training for project employees and AIS users.
• Perform…