Senior Tier-2 IT Service Desk Engineer
Listed on 2026-10-12
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IT/Tech
IT Support
The One 23 Group seeks an experienced Journeyman Computer User Support Specialist (Tier
2) to join the Global Support Center at DeCA Headquarters. You will provide elevated phone, remote, and ticketed technical support to over 14,000 DeCA personnel worldwide, managing 6,000+ endpoints within the DCOE boundary.
Responsibilities include advanced remote diagnostics, AD administration, and coordination with higher-tier teams for complex incidents and outages.
This posting is for the Senior Tier-2 IT Service Desk Engineer role at The One 23 Group, based in Fort Lee, NJ, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Tier-2 IT Service Desk Engineer role in the description above.
We appreciate your interest in this position.
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