Veterinary Client Service Representative

Company Description

Fort Lee Pet Vet is a full-service animal hospital founded by two dedicated veterinarians, Dr. Nazar and Dr. Han. Our team of skilled professionals combines medical expertise with a friendly, compassionate approach to deliver an exceptional experience for both pets and their owners.

We take a unique, comprehensive approach to pet health that truly sets us apart. From preventive care to complex treatments, every pet receives a personalized care plan tailored to their individual needs.

If you re seeking a veterinary team that genuinely cares and is committed to delivering outstanding care, look no further than Fort Lee Pet Vet.

To learn more about us, visit our website at:
Fort Lee Pet Vet

Job duties include, but are not limited to:

• Maintain the visual appeal of the hospital reception area; greet and welcome clients and patients.
• Answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution.
• Schedule appointments to maximize efficiency and daily flow.
• Check in and check out clients and process payments.
• Provide friendly emotional support to clients in times of need; maintain a compassionate and discreet demeanor.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

As a part of the Alliance Animal Health family, you ll have opportunities to progress clinically and professionally through education and leadership training.

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience required
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Pay range: starting at $18/hr depending on experience

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.)

Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

* Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit Alliance Animal Health s additional job description details.