Front Desk Receptionist - Plainz Strains of Fort Lupton

Full-Time | $15.16/hour + tips
Front Desk tips have recently averaged approximately
30-
40 per 8-hour shift
Generally 35 hours per week

High Plainz Strains is hiring a full-time Front Desk Associate for our Fort Lupton dispensary!

The front desk is the first point of contact for customers entering the store and an important part of keeping the dispensary operating safely and efficiently. This position is responsible for greeting customers, verifying identification, assisting with online orders and helping maintain an organized front entrance and retail environment.

Previous cannabis experience is not required. Customer service, retail, hospitality, reception or other public-facing experience is helpful, but we're willing to train someone who communicates well, pays attention to details and can be trusted to follow procedures consistently.

For someone interested in working in cannabis retail, this is also a good place to learn how a dispensary operates and begin developing the knowledge and experience needed to take on additional retail responsibilities over time.

The front desk controls the first part of the customer experience. You'll interact with customers throughout the day while also handling tasks that are important to the store's compliance and daily operation.

Responsibilities include:

• Greeting customers as they enter the dispensary
• Checking identification and following required entry procedures
• Answering basic customer questions and directing customers appropriately
• Answering and routing incoming phone calls
• Helping process and verify online orders
• Making sure online orders are complete and accurate before they reach the customer
• Learning our products and helping customers with basic product questions
• Supporting the budtending team during busy periods
• Keeping the front desk, lobby and customer areas clean and organized
• Following company procedures and Colorado cannabis regulations
• Communicating problems or unusual situations to the appropriate supervisor
• Helping with other retail tasks as needed during the shift

is a significant responsibility in this position. The person working the front desk needs to be comfortable following the same verification procedures every time, even when the store is busy.

This is a full-time position, generally scheduled around 35 hours per week
.

Our Fort Lupton dispensary operates seven days a week between 8:00am and 10:00pm
, so applicants need availability for a retail schedule that may include mornings, evenings, weekends and holidays.

Schedules are posted in advance according to store needs.

Base pay: $15.16 per hour

Front Desk employees also receive 10% of the tips earned by the bud tenders working during their shift.

Tips vary based on customer traffic, staffing, shift and other factors.

This is an entry-level cannabis retail position, but the front desk carries real responsibility.

We're looking for someone who is comfortable talking with customers and can remain professional when the store gets busy. Attention to detail is particularly important because checking identification and handling customer information correctly are part of the job.

You should be able to manage several things happening at once without losing track of the details. You also need to be comfortable asking a supervisor for help when something doesn't look right rather than guessing.

Experience in retail, restaurants, hospitality, reception, customer service or other public-facing work can translate well to this position.

Cannabis product knowledge is useful, but it isn't required. We have experienced employees who can teach you about the products we carry and how our stores operate.

You also don't need to make cannabis your entire…