Accessibility Services Specialist & Student Care Coordinator

Accessibility Services Specialist & Student Care Coordinator

Position Information:
This position is a full‑time role (261 workdays per year) located primarily at the West Burlington campus, with regular work at Keokuk campus. Salary: $50,000 per year. Benefits include medical, dental & vision insurance, $50,000 life insurance, long‑term disability, paid sick leave, discretionary leave, 15 days vacation, paid spring and holiday breaks, and participation in IPERS or TIAA‑CREF retirement plan.

• Review psycho educational and medical documentation to determine eligibility and appropriate accommodations per ADA and Section 504.
• Consult with students, faculty, and healthcare providers to determine and communicate reasonable accommodations.
• Maintain inventory and recommend updates for assistive technology and accessibility resources.
• Maintain confidentiality and integrity of student disability documentation and records.
• Assist with training and guidance for faculty and staff regarding disability rights, classroom accommodations, and inclusive practices.
• Take the lead on adaptive technologies – understanding functionality, distribution to students, and advances in the field.
• Update accessibility policies, forms, manuals, and web content.
• Stay informed on national best practices related to accessibility in higher education.

• Serve as an active member of SCC’s CARE/BIT Team; assist students experiencing crises involving health, safety, housing, or other basic needs.
• Provide advocacy and resource referrals to students in distress or needing emergency assistance, including the administration of Blackhawk CARES Fund and other support programs.
• Develop Care Team meeting agendas in coordination of the Dean of Students. Coordinate and lead CARE Team meetings in absence of Dean of Students.
• Serve as a secondary administrator of the Maxient system; monitor incoming reports and coordinate follow‑up or referrals.
• Counsel students on academic, social, or personal challenges and facilitate problem‑solving with faculty, staff, or parents as appropriate.
• Assist with ongoing faculty/staff training on student wellbeing, conduct processes, conflict resolution, and de‑escalation techniques.

• Assist with the adjudication of student conduct cases and the oversight of due process within SCC’s Code of Conduct.
• Collaborate with Dean of Students in recruitment, training, and guidance of the Judicial Board.
• Provide leadership in regular policy review and implementation related to student rights, responsibilities, and accountability.
• Assist in organizing educational programs and awareness campaigns on student rights, safety, and other related topics.

• Serve on institutional committees as assigned.
• Participate in campus programming and recruitment events.
• Apply ethical standards to all decision‑making; promote a harassment‑free, inclusive environment.
• Demonstrate strong commitment to the community college philosophy and SCC’s mission, values, and strategic goals.
• Support change initiatives and work effectively across departments to improve student outcomes.
• Take the lead on Black hawks Be Safe program – sexual violence, dating violence, domestic violence, and stalking prevention, by‑stander intervention, etc. (at conclusion of VAWA grant fall 2026).
• Other duties as assigned.

• Bachelor’s degree required.
• Master’s degree in Student Affairs, Counseling, Social Work, Higher Education, or related field preferred.

• Minimum two years’ experience in higher education, student personnel/affairs/development, social work or social services, or accessibility services required.
• Demonstrated success in interpreting and applying ADA, Section 504, FERPA, HIPAA, Title IX, Clery, and related legislation.
• Experience adjudicating student conduct cases, managing student behavioral concerns, or coordinating accommodations for students with disabilities.
• Experience working with Maxient, Ellucian, Google Suite, Microsoft Office (Word, Excel, Outlook), and assistive technology preferred.
• Strong understanding of…