Onsite Service Administrator

Position: Onsite Service Administrator Role
Join Dexian as a Service Administrator in McMurray, Alberta, your gateway to enhancing customer relationships. Focus on service coordination, reception, and administrative tasks in this 5-month onsite position.

This Service Administrator role serves as the first contact point for customers, ensuring an exceptional service experience. You will be involved in coordinating the necessary services and maintaining service documentation while fostering strong customer connections. Communication and organizational skills are vital for success in this role.

Key Responsibilities:

• Welcome and assist customers to promote quality service

• Coordinate service work needed and update customers accordingly

• Create and document work orders in the system

• Gather and assess customer information effectively

• Manage conflict and provide timely solutions

Requirements:

• High school diploma or equivalent required

• Proficient in computer skills, especially Excel

• Background in the service or automotive sectors preferred

• Proven ability in customer-facing roles

• Strong communication and administrative skills

Capitalize on your customer service skills and administrative expertise as a Service Administrator in McMurray with Dexian.
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