Branch Administrator; Trans Tech

About this Opportunity

This role provides operational and administrative support to help ensure daily activities run smoothly and efficiently. Responsibilities include coordinating schedules, maintaining records and documentation, supporting internal teams, preparing reports, and assisting with general administrative tasks. The ideal candidate is organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment while delivering strong communication and customer service.

• Dispatch cranes, operators, support equipment, and personnel to meet customer needs.
• Maintain various training and certification records, cross-referencing for operational purposes.
• Assist in administrative duties involving onboarding and training.
• Ensure operators are dispatched according to the union collective agreement.
• Secure applicable site permit applications for crane travel and personnel.
• Identify, gather, and track chargeable expenditures for customer billing.
• Update crane operator schedules in a timely manner.
• Communicate effectively with other regional Dispatch / Administrators (including maintenance department and transport division).
• Scan and file documentation as required.
• Attend relevant planning and financial meetings as required.
• Verify accuracy in individual timesheets and cross-reference those with applicable LEMs/CWO.
• Reconcile credit card and fuel statements.
• Distribute and update the information on shared drive regarding credit cards and fuel statements.
• Create a variety of documents including memos, letters, presentations, spreadsheets, and reports.
• Ensure that the work area is clean, secure, and well maintained.

• 3–5 years of experience in a similar administrative or operational role.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams).
• Highly motivated self-starter who requires minimal direction.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Effective communicator with the ability to work with staff and customers at all levels, both verbally and in writing.
• High attention to detail and sound judgment.
• Demonstrated ability to lead, mentor, or support team members.
• Strong time management skills with flexibility to work additional hours during peak periods (minimum 40 hours/week; overtime will be seasonally required).
• Maintains safety as highest priority.
• Ability to work remotely, as required.
• Reliable transportation and a valid driver’s license.