Fort McMurray Service Writer

Position: Fort McMurray Service Writer Role
Take on the challenge of a Service Writer at Finning Canada in Fort McMurray! This full-time position focuses on enhancing customer service and coordinating service operations.

In the Service Writer role, you will act as the key liaison for customers, technicians, and shop staff. Your mission is to ensure smooth processing of work orders and maintain accurate documentation while providing top-notch customer support. Thrive in an environment that combines administrative tasks with operational duties.

Key Responsibilities:

• Provide timely support to customer inquiries

• Log and track service calls for technicians

• Open, update, and close work orders accurately

• Prepare customer invoices with meticulous attention

• Maintain comprehensive service documentation

Requirements:

• 2 to 5 years in heavy equipment or service environments

• Strong administrative and organizational capabilities

• High level of accuracy required for records management

• Ability to prioritize tasks in a busy setting

• Proficient in Microsoft Excel and service systems

Drive operational success through exceptional service and administrative expertise in this Service Writer role at Finning Canada.