Apprenticeship Services Advisor

Advise Alberta industry on apprenticeship services from the Fort McMurray office, using client service expertise and skilled trades knowledge.
As an Apprenticeship Delivery Services Advisor, you will guide clients, employers, sponsors, and training providers through apprenticeship requirements. You will interpret legislation, policies, and program requirements while supporting consistent service delivery. The permanent full-time position operates Monday to Friday, 8:15am to 4:30pm.

Key Responsibilities:

Guide clients through apprenticeship registration and progression processes
Explain certification options, legislation, regulations, and program policies
Assess applications and process documents, records, and completion hours
Support examinations and deliver telephone and in-person client service
Provide accurate information to industry and stakeholders
Requirements:
High school diploma and two years related administrative experience
Microsoft 365 proficiency, including Word, Excel, and Outlook
Class 5 Driver’s license
Strong analytical, organizational, and time-management skills
Excellent verbal and written communication skills
Support apprenticeship registration, certification, and client service as an Alberta Apprenticeship Delivery Services Advisor.