Service Advisor
Job in
Fort McMurray, Alberta, Canada
Listed on 2026-04-30
Listing for:
Legacy Automotive Group
Full Time
position Listed on 2026-04-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Drive exceptional customer experience as a full-time Service Advisor. Engage with customers, schedule service work, and ensure they understand all necessary services and costs.
This position is tailored for energetic individuals with a strong customer service orientation. As a Service Advisor, you will manage service inquiries, facilitate communications between customers and technicians, and handle payment transactions.
Your role is crucial in maintaining service documentation and resolving customer concerns effectively.
Key Responsibilities:
• Greet customers and handle service inquiries
• Efficiently manage service appointment scheduling
• Communicate service recommendations and timelines
• Process payments and carry out financial tasks
• Maintain accurate service records and statistics
Requirements:
• Previous dealership experience is advantageous
• Sales experience preferred
• Familiar with automotive software and computer use
• Strong communication and organizational skills
• Professional demeanor and strong work ethic
Be the key link between customers and service teams, delivering outstanding service with every interaction.
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