Patron Services Team Lead at Keyano Theatre

Join Keyano Theatre's Patron Services team in Fort McMurray, AB, leading Front of House operations and enhancing the patron experience. This role includes volunteer coordination, box office duties, and customer service.

Keyano Theatre is looking for a Patron Services Team Lead to oversee essential operations on campus. As a pivotal part of Front of House, you'll manage volunteers, handle ticket sales, and ensure a welcoming environment for patrons. Your leadership will contribute significantly to delivering exceptional customer service and memorable experiences during events.

Key Responsibilities:

• Sell and manage box office ticket transactions

• Supervise and train volunteers for various roles

• Ensure cleanliness and safety throughout patron areas

• Oversee bar service and inventory management

• Provide excellent customer service to patrons

Requirements:

• Experience in customer service and team supervision

• Ability to work on-site in Fort Mc Murray

• Familiarity with POS systems and cash handling

• Excellent communication skills

• Strong problem-solving abilities

Lead a vibrant team dedicated to customer satisfaction at Keyano Theatre in Fort McMurray.
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