Customer Service Agent in Oil and Gas

Become a Customer Service Agent in the oil and gas industry. Utilize your technical support skills to assist customers, manage inquiries, and resolve issues efficiently in this dynamic role.

In this position, you will bring your expertise to answer customer inquiries and arrange billing for services. You will explain service types, handle complaints, and provide ongoing support after sales. Strong communication skills and organizational abilities are essential as you coordinate activities with various work units.

Key Responsibilities:

• Answer inquiries and provide service information

• Arrange billing, refunds, and issue receipts

• Maintain accurate records and statistics

• Troubleshoot technical problems for clients

• Prepare reports related to areas of responsibility

Requirements:

• College diploma or equivalent experience

• 2 to 3 years of customer service experience

• Proficiency in ERP and MS Office tools

• Strong communication skills

• Ability to work under pressure

Leverage your customer service and technical support skills in this vital role within the oil and gas sector.
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