Senior Customer Assistance Representative

Elevate your customer service career with Enterprise in Fort McMurray, Alberta, as a Senior Customer Assistance Representative. Deliver exceptional support to customers both face-to-face and over the phone while managing rental needs.

In this full-time position, you'll play a vital role at our truck branch, ensuring a high level of service by assisting customers and resolving inquiries. With hands-on experience and dedicated training, you will handle administrative tasks, process rentals, and support a positive customer experience.

Key Responsibilities:

• Handle incoming calls for reservations and inquiries

• Assist customers with their rental needs in person

• Process returns and check-ins efficiently

• Market our services while ensuring customer safety

• Perform administrative functions like billing and reports

Requirements:

• High school diploma; some college preferred

• 1 year of customer service experience required

• Valid Alberta Class 5 driver's license

• No drug or alcohol-related convictions

• Must be at least 18 years old

Bring your customer service skills and administrative support talent to the Enterprise team in Fort McMurray.
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