Customer Assistance Representative

Elevate your customer service career as a Customer Assistance Representative Sr at Enterprise Mobility in Fort McMurray, Alberta. Deliver exceptional support to customers, both in person and via phone, while fulfilling branch rental needs.

In this full-time role, you will utilize your customer service experience to assist clients and manage their rental inquiries, ensuring a smooth process from check-in to return. Key responsibilities include handling reservations, providing rental information, and managing customer interactions with professionalism and courtesy.

Key Responsibilities:

• Take incoming calls for reservations and inquiries

• Greet customers warmly and assist in-person

• Assess rental needs and conditions during returns

• Process check-ins and exit kiosk transactions

• Perform administrative tasks, including research and billing support

Requirements:

• High school diploma; some college preferred

• Minimum 1 year customer service or sales experience

• Valid Alberta Class 5 driver’s license required

• No drug or alcohol-related convictions on record

• Comfortable driving cargo vans and box trucks

Bring your customer service skills and be part of a thriving team at Enterprise Mobility's Fort McMurray branch.
#J-18808-Ljbffr