Customer Service Agent

Join the Community Services team as a Customer Service Agent in Fort McMurray. This casual role focuses on delivering exceptional administrative and reception support to the public.

As a Customer Service Agent for the Regional Municipality of Wood Buffalo, you will provide crucial assistance through various platforms. Expected duties include processing payments, handling municipal inquiries, and maintaining operational efficiency for Bylaw members. You’ll thrive in a collaborative environment where your efforts contribute to community welfare and connection.

Key Responsibilities:

• Respond promptly to inquiries across multiple platforms

• Greet visitors and assist at the front counter

• Process payments for municipal services

• Assist with various applications and permits

• Provide administrative support to Bylaw officers

Requirements:

• Three years of customer service experience

• Proficient in cash handling and recordkeeping

• Strong communication and multitasking skills

• Ability to adapt to changing procedures

• Must pass a Criminal Record Check

Bring your passion for customer service and strong communication skills to enhance community engagement in Fort McMurray.
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