Customer Service Agent at Jazz Aviation

Step into a fulfilling part-time role as a Customer Service Agent with Jazz Aviation in Fort McMurray. You'll oversee passenger check-ins and provide essential support during flights.  

As a representative of Air Canada Express, your role will involve using airline systems to assist passengers with their travel needs. You must demonstrate exceptional interpersonal skills while efficiently managing check-ins, addressing customer inquiries, and ensuring safety during boarding. Your contributions will directly affect passenger satisfaction.

Key Responsibilities:

• Handle check-ins and manage passenger reservations  

• Facilitate smooth boarding and deplaning processes  

• Address and resolve customer complaints quickly  

• Generate passenger announcements and ticket sales  

• Collaborate with flight team and ramp agents  

Requirements:  

• High school diploma or equivalent required  

• At least one year in a customer service role  

• Excellent communication skills in English  

• Experience with airline systems is beneficial  

• Bilingual capabilities can enhance service  

Become a key player in enhancing travel experiences at Jazz Aviation through your exceptional customer service.