Embedded Site Reliability Engineer

Overview

The Site Reliability Engineer for Finning Canada will be based at a selected site and be responsible for providing technical support and data analysis on mining equipment to assist in the equipment management process. Primary focus will be on proactive diagnostic management and managing Mining Machine product reliability and performance. The objective is to improve customer satisfaction by working with the customer’s reliability and maintenance personnel, Finning’s branch operations, Mining Equipment Management team, and Caterpillar (District and Product Groups).

• Technical Resource – 55%: Investigation of and reporting on equipment failures, including field research and data collection within Finning and Caterpillar; analyze components’ performance (life, durability/reliability, history); manage and track all service letters and updates for equipment on site; provide technical support to drive improvement projects; identify, report and support investigation and root cause analysis on equipment failures including field research and data collection;
  
  technical support for maintenance personnel and technical problem solutions as needed.
• Product Reliability and Performance – 25%: Analyze and report equipment performance in terms of availability and other specific KPI’s; periodical (monthly, quarterly, or as required) fleet reports on various technical and operational indicators; support mining equipment condition monitoring by downloading and analyzing electronic information; monitoring and developing trend information on payload management practices; data collection and reporting on component performance; ability to manage multiple priorities to effectively manage risk to the business.
• Relationship – 12%: Management of Caterpillar technical information and product improvement information; leadership capable of developing motivation and vision; support and interact with customer network along with technical services team; teamwork to develop effective collaboration with peers and consistency across all sites.
• Process Improvements – 8%: Support and provide requested data to aid in process improvement, supply data and support Caterpillar requests, test equipment and product improvement initiatives.
• Accountability: Observe site and personal safety procedures; provide quality and timely daily and weekly reporting to support business and contractual obligations; act timely and diligently on customer requests; represent the company in a professional and ethical manner.

• Post‑secondary Education in Mechanical, Mining or Material Engineering.
• Professional registration and/or membership in committees and/or technical societies.
• Minimum 3‑5 years’ experience in an industrial environment such as mining, oil and gas (desired).
• Experience with CAT mining equipment, including Large Mining Machine, is an asset.
• Experience on CAT instruments: SIS
  2.0, Dealer Connect, TMIWEB, ET and VIMS is an asset.
• Understanding of equipment design, engineering drawings, design standards and specifications.
• Mechanical aptitudes, including understanding of Mining Machine components (diesel engines, hydraulic systems, powertrain, pumps, cylinders, structures, etc.).
• Understanding of condition monitoring including SOS.
• Proficiency in MS Office packages.
• Knowledge of manufacturing/fabrication methodologies.
• Accuracy in work and strong attention to details.
• Time management, prioritization, and independent problem‑solving skills.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities.

Finning is committed to collaborating with and providing reasonable accommodations/adjustments to individuals with disabilities.