Technical Service Expert Mining Operations

Position: Technical Service Expert for Mining Operations
Join Finning Canada as a Technical Service Representative and support machine fleet optimization. Ensure customer satisfaction while adhering to Caterpillar OEM standards in this permanent role.
This position is perfect for a Red Seal Heavy Equipment Technician with mechanical aptitude and 5 years of customer service experience. You'll be key in maintaining open communication with clients and providing tailored equipment recommendations. Located at Mildred Lake, you'll find ample opportunities for professional development and collaborative teamwork.

Key Responsibilities:

• Minimize downtime, meeting customers' production needs

• Provide detailed technical analysis for equipment

• Recommend component replacements based on findings

• Maintain a database of technical issues for equipment

• Collaborate with teams to aid repair effectiveness
Requirements:

• Journeyperson Red Seal certification required

• At least 5 years of customer service experience

• Excellent problem-solving and time management skills

• High attention to detail and flexibility

• Strong experience with Caterpillar Mining products
Bring your expertise to Finning and help elevate mining operations through effective technical service.
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