IT Solutions Architect

IT Solutions Architect
About Corporate Networks:
A Fort McMurray, Alberta based company that provides end-to-end information technology solutions to K-12, SMB and the enterprise sector. Since 1985, we have built our company on the culture and its core values with the purpose of adding value to the lives of our staff and clients. Corporate Networks strives to build long-term partnerships, not just transactional relationships with the people and companies we work with.

Along with providing Managed Services and Surric Cloud solutions for client’s IT needs, we build our partnerships by first understanding the client’s business needs to design, deploy and support technology infrastructure.
General Description & Primary Role  As an IT Solutions Architect with Corporate Networks, you will deliver end-to-end IT services by combining technical expertise with a strong understanding of business objectives. You will work with the technical team to assess requirements, evaluate business impact, develop technical designs and project plans, and implement the technology solutions. Success in this role requires strong analytical, troubleshooting, communication, and project management skills, along with the ability to translate business needs into effective technical outcomes while working independently and collaboratively.
Corporate Networks has offices in Fort McMurray and Edmonton, applicants must be able to work at once of these locations.
Responsibilities by Function  Research and Development   Plan, design, and implement technology solutions that align with business goals, operational requirements, security standards, and budget constraints.
Implementation of complex infrastructure, cloud, networking, cybersecurity, and business technology projects.
Create project plans, technical designs, migration strategies, and deployment procedures.
Research and recommend solutions to meet the business needs and challenges
Continuously learning and improving proactive management of infrastructure
Assess which products provide best value and provide recommendations
Strong analytical and planning skills
Technical Support   Perform day to day support of Apple and Windows platform, including workstation and server operating system, policies management and administration.
Installation, configuration and maintenance of systems hardware and software and related infrastructure
Resolve technical problems with the deployed technology infrastructure and solutions
Troubleshooting and creative problem solving
Create and maintain documentation such as technical procedures, user guides and configurations.
Plan projects and oversee it to completion
Perform other related duties as assigned
Customer Service   Present the company in a way that represents the company’s purpose, core values and culture
Working with clients to ensure their technical issues are resolved and business needs are met
User experience and managing expectation through empathy and professional communication for great customer service is the prime directive

Knowledge and Skill Requirements :
Commitment to company’s vision, purpose and core values
Humble, Hungry and high Emotional Intelligence
Exceptional interpersonal skills and ability to build relationships with staff and clients
Strong organizational and customer service skills.
Ability to teach and mentor others
Project planning and management
Self-motivated with the ability to work in a fast-moving environment.
High energy and exceptional analytical skills.
Solid understanding of technology infrastructure and it’s management

Experience with Apple and windows workstation and server environment
Ability to establish and accomplish goals with limited direct supervision
Strong verbal and written communication skills

Education and…