P2P Platforms and Innovation Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a P2P Platforms and Innovation Manager based in Canada.

This is an exciting opportunity to lead technology modernization and digital innovation across a global Procure-to-Pay (P2P) function within the healthcare and life sciences sector. You will drive the evolution of digital platforms, analytics, and reporting solutions to improve operational efficiency, strengthen controls, and enhance the user experience. Working closely with global process owners, procurement teams, operations, and IT stakeholders, you will identify opportunities to simplify processes and deliver measurable business value.

You will also champion the adoption of artificial intelligence, automation, and scalable digital solutions to transform how P2P activities are managed. This role combines strategic leadership, technical expertise, and cross-functional collaboration in a global operating environment. You will have the opportunity to shape the technology roadmap, influence investment priorities, and deliver sustainable improvements across the organization.

• Lead P2P platform development: Own, maintain, and expand internally developed Procure-to-Pay platforms, including case management systems, incident tracking capabilities, and other business-critical digital solutions.
• Modernize analytics and reporting: Enhance reporting capabilities, improve data accessibility, and deliver actionable insights through dashboards and executive and operational reporting solutions.
• Drive AI and automation initiatives: Identify, evaluate, pilot, and scale artificial intelligence and automation opportunities that streamline P2P workflows, improve productivity, and generate measurable business outcomes.
• Collaborate on process improvement: Partner with global process owners, procurement, operations, and IT teams to identify business needs, define requirements, prioritize opportunities, and deliver technology-enabled improvements.
• Manage technology delivery: Lead offshore development resources when required, overseeing project priorities, requirements gathering, testing, deployment, and ongoing platform enhancements.
• Strengthen governance and controls: Establish and maintain governance across the P2P technology portfolio, ensuring clear prioritization, appropriate controls, scalability, adoption, and realization of business value.
• Optimize end-to-end P2P operations: Use process, system, and performance data to identify inefficiencies, improve operational workflows, and support consistent execution across global shared services.
• Support digital transformation: Contribute to the long-term technology and innovation roadmap by evaluating emerging capabilities, advancing digital adoption, and aligning solutions with evolving business objectives.
• Manage stakeholder relationships: Communicate effectively with business and technical teams, align expectations, coordinate delivery activities, and ensure that solutions address operational and strategic priorities.

• Education and professional experience: A bachelor's degree combined with at least eight years of relevant experience in Procure-to-Pay, accounts payable, procurement, shared services, technology, analytics, or a related field within a Fortune 500 company; alternatively, a high school diploma or GED with at least 12 years of relevant experience in a Fortune 500 environment.
• Industry experience: At least two years of experience in healthcare, life sciences, medical devices, or the Med Tech industry.
• ERP expertise: Familiarity with enterprise resource planning platforms such as SAP, Oracle, Microsoft Dynamics, or A+, as well as supporting analytics solutions such as VIM Analytics, is an asset.
• P2P process knowledge: Strong understanding of end-to-end Procure-to-Pay processes, including workflows, systems, data management, performance metrics, and internal controls.
• Digital transformation experience: Demonstrated experience leading technology implementations, analytics initiatives, workflow improvements, automation projects, AI adoption, or other digitally enabled process optimization efforts.
• Platform and analytics capabilities: Experience with dashboards, reporting, business-owned digital solutions, case management tools, workflow platforms, and automation technologies.
• Global operating models: Experience working within global shared services organizations or business process…