Account Manager

WBMG is an integrated brand management firm headquartered in Fort McMurray, Alberta, serving organizations across Canada. We are a wholly-owned subsidiary of Infinity Métis Corp., the economic development arm of McMurray Métis.

We specialize in strategic social media management, advertising management, website development, graphic design, video production, and comprehensive brand stewardship.

We are committed to delivering exceptional results while maintaining the highest standards of professional excellence and community values. Our team is collaborative, innovative, and dedicated to client success.

Reporting directly to the Manager, Agency Services, the Account Manager is responsible for the coordination and successful delivery of marketing initiatives for assigned client accounts. Acting as the primary liaison between the agency and its assigned clients, this role ensures all projects are executed efficiently, on brand, on budget, and aligned with each client’s strategic goals.

The Account Manager plays a pivotal role in nurturing strong client relationships, identifying growth opportunities, and translating marketing strategies into actionable plans including Media Production, Graphic Design, Web Development, and Digital Marketing. The incumbent thrives in a fast-paced, multi-client agency environment and demonstrates exceptional communication, organizational, and leadership skills.

The incumbent will conduct all activities in a manner that supports the mission, vision, and values of WBMG, while ensuring compliance with established Policies and Procedures.

This temporary, 12-month hourly position is based on forty (40) hours weekly. Additional hours may be required.

• Responsible for managing and growing assigned client accounts, serving as the primary point of contact for all communications and strategic discussions.
• Develop and maintain comprehensive account plans that align marketing strategies with client business objectives.
• Coordinate and oversee the execution of marketing projects ensuring alignment on deliverables, deadlines, budgets, and quality standards.
• Facilitate regular client strategy meetings and performance reviews to assess campaign effectiveness and identify areas for optimization.
• Prepare professional reports and strategic recommendations for clients.
• Monitor project progress against timelines and budgets, proactively identifying risks, scope changes, or resource gaps and expedite as required.
• Oversee and execute client social media strategies, including content planning, campaign coordination, community engagement oversight, and performance analysis.
• Manage basic digital advertising initiatives, including boosted posts, targeted campaigns, and budget allocation using platforms such as Meta Business Suite and other relevant advertising tools.
• Monitor, analyze, and report on digital marketing performance metrics (e.g., engagement, reach, conversion rates), providing actionable insights and recommendations.
• Collaborate closely with Media Production, Graphic Design, and Web teams to ensure deliverables meet brand standards and strategic objectives.
• Ensure all client-facing materials reflect agency quality standards, brand alignment and cultural sensitivity.
• Maintain accurate and up-to-date project documentation using agency project management systems.
• Provide regular updates to leadership regarding account performance, project status and client feedback.
• Stay current with emerging marketing trends, digital platforms and industry best practices to ensure innovative and competitive solutions; and,

• Other relatable duties as required.

• Diploma in Marketing, Communications, Business Administration, Public Relations or a related field is…