Store Supervisor

We are currently looking for friendly, outgoing, and customer service-driven individuals to join our team as
** Supervisor
* * at our
** Ace Liquor Location
** in
** Fort McMurray, AB**. The Supervisor Train and develop team members while establishing a strong sales culture with accountability for operational excellence and achievement of financial and regulatory standards. Also, will provide leadership and direction of a multimillion-dollar business unit in partnership with Store Manager, with a focus on delivering an exceptional customer experience. Train and develop team members while establishing a strong sales culture with accountability for operational excellence and achievement of financial and regulatory standards.

Understand customer needs and instill a customer mindset within the store, participates in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers.
* Customer service driven, friendly, willing to talk to all customers
* Promote a work culture that makes your store an inviting place to work
* Be a role model who supports and inspires fellow team members
* Delegate tasks to team members and set priorities in partnership with management
* Communicates in a clear and concise manner to team, participates in huddles/meetings, relay pertinent information
* Provide guidance to team members while supporting management initiatives
* Deliver exemplary customer service
* Greet customers when they enter the store and take customer to product when required
* Generate sales by educating, advising, and suggesting products to every customer
* Maintain a high level of service and product knowledge
* Resolve customer complaints regarding sales and service in absence of management; ensure management is informed of all customer complaints
* Accountable for product rollouts and product launches in partnership with management
* Understand and utilize local market tends in partnership with management
* Evaluate programs and promotions for effectiveness and offer recommendations to management
* Assist customer from store and/or offer car service when appropriate
* Meet or exceed department financial targets through partnership with management
* Ensure department follows merchandising and pricing guidelines
* Assist in all operational duties in partnership with management
* Ensure store is presentable and relay any maintenance issues to management
* Manage communication (mail, email, voicemail) in absence of management
* Manage ordering and receiving in partnership with management
* Actively aim to increase and share product knowledge
* Maintain inventory levels in partnership with management
* Attend OHS and LP meetings and training sessions
* Stock shelves and cooler with product
* Set daily tasks for the store in absence of management
* Review flyers, upcoming events, and promotions; execute appropriately
* Participate in routine store maintenance and cleaning
* Observe that OHS, LP, Pro Serve/Serving It Right and other regulatory requirements and procedures are implemented and adhered to
* Maintain First-Aid, LP and OHS Training
* Maintain Pro Serve/Serving It Right Certification and ensure team members maintain Pro Serve/Serving It Right
* Ensure AGLC/BC LRS and other government guidelines are met
* Adheres to all SNDL Inc. policies, with a focus on Social Responsibility
* Minimum, 1-year experience in retail environment
* Minimum, 1-year supervisory experience (preferred)
* Highly self-motivated
* Customer service driven
* Effective leadership of large team
* Strong sales background
* Proven track record of success
* Strong communication skills (written and verbal)
* Must be able to pass a Background Check
* Must have access to reliable transportation
#J-18808-Ljbffr