Airport Service Delivery Manager at Paladin

Drive operational excellence as a Service Delivery Manager at Paladin Airport Security Services in Fort McMurray. Oversee screening operations and foster an inclusive team culture daily.

In this role, you will lead at the Fort McMurray Airport, overseeing Screening Officers while emphasizing respect and diversity. Focus on building strong customer relationships and achieving key performance indicators. Your leadership will shape a motivated team committed to top-tier security standards.

Key Responsibilities:

• Oversee airport screening operations at various checkpoints

• Build relationships with aviation security stakeholders

• Achieve daily KPIs and ensure compliance with SOPs

• Mentor and lead Screening Officers to enhance performance

• Conduct comprehensive incident reporting and workplace investigations

Requirements:

• Bachelor’s degree or 2 years post-secondary education plus management experience

• Minimum 3 years in a protective service leadership role

• Knowledge of security and employment legislation

• Strong communication and leadership skills

• Ability to work irregular hours and shifts

Become part of the Paladin team, leading security initiatives and nurturing future leaders in aviation.
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