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VoIP Operations Engineer - SBC

Job in Fort Meade, Anne Arundel County, Maryland, USA
Listing for: Piper Companies
Full Time position
Listed on 2026-01-10
Job specializations:
  • Engineering
    Systems Engineer, IT Specialist
Salary/Wage Range or Industry Benchmark: 100000 - 120000 USD Yearly USD 100000.00 120000.00 YEAR
Job Description & How to Apply Below

Piper Companies is seeking a VoIP Operations Engineer - SBC to support a leading federal program onsite at Fort Meade, MD. This role focuses on advanced Session Border Controller (SBC) engineering, carrier-grade VoIP integration, and PSX policy management for mission-critical telephony systems. The ideal candidate will have deep SBC experience from a carrier perspective and hold an Active Secret Clearance

Responsibilities for the VoIP Operations Engineer - SBC
  • Serve as an embedded engineer within federal operations, providing hands‑on SBC and VoIP expertise.
  • Configure, deploy, and maintain SBCs and PSX policy servers for SIP trunking, routing, and security.
  • Perform carrier‑grade SBC integration, including SIP normalization, header manipulation, and policy enforcement.
  • Conduct advanced troubleshooting at the SIP layer, including packet captures, call flow analysis, and fault isolation.
  • Support migration projects (TDM to SIP), lab testing of new SBC firmware/software, and interoperability validation.
  • Collaborate with network and voice teams to ensure high availability and compliance with federal standards.
Qualifications for the VoIP Operations Engineer - SBC
  • 5+ years of experience in VoIP engineering and SBC deployment, preferably in carrier or large enterprise environments.
  • Expert‑level knowledge of SIP protocol, including interpreting SIP messaging and debugging complex call flows.
  • Hands‑on experience with SBC platforms and PSX policy server configuration.
  • Familiarity with SIP trunking, routing policies, and interconnect requirements for carrier‑grade deployments.
  • Experience with packet capture tools (Wireshark) and troubleshooting at the SIP layer.
  • Must be eligible to work in the U.S. and have an Active Secret Clearance
    .
  • Knowledge of Cisco CUBE SBC, CUCM provisioning, and PBX environments.
Compensation/Benefits for the VoIP Operations Engineer - SBC
  • Salary Range: $100,000 – $120,000 (based on experience and clearance level).
  • Benefits:
    Medical, Dental, Vision, 401K, PTO, Sick Leave, and Holidays.

This job opens for applications on 12/19/2025. Applications for this job will be accepted for at least 30 days from the posting date.

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