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System Administrator Level 3; NWG

Job in Fort Meade, Anne Arundel County, Maryland, USA
Listing for: SageCor Solutions LLC.
Full Time position
Listed on 2025-12-16
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, Network Administrator, Cybersecurity
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: System Administrator Level 3 (NWG - 002)

Overview

Sage Cor Solutions (Sage Cor) serves Maryland and the Greater Washington D.C. area as a growing company delivering complete engineering services and full lifecycle System Engineering services in high performance computing, large data analytics and cutting edge information technologies.

Active TS/SCI w/ Polygraph required.

Responsibilities
  • Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
  • Manages IT system infrastructure and processes related to these systems.
  • Provides support to IT systems including day-to-day operations, monitoring and problem resolution for client/server/storage/network devices, mobile devices, etc.
  • Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
  • Provides support for escalation and communication of status to agency management and internal customers.
  • Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
  • Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components, and implements operating system enhancements to improve reliability and performance.
Mandatory Skills
  • Fifteen (15) years' experience as an SA in programs and contracts of similar scope, type, and complexity is required.
  • Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.
  • DoD 8570 compliance with Information Assurance Technical (IAT), Level I or higher is required.
  • Optional Skills
  • Provide support for implementation, troubleshooting and maintenance of IT systems
  • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
  • Manage the daily activities of configuration and operation of IT systems
  • Provide assistance to users in accessing and using IT systems
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems; provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc.
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning
  • Provide in-depth experience in trouble-shooting IT systems
  • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
  • Provide support for the dispatch system and hardware problems and remains involved in the resolution process
  • Configure and manage UNIX and Windows (or other applicable) operating systems and install/load operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
  • Support the design of systems, mission architecture and associated hardware
  • Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
  • Analyze and resolve complex problems associated with server hardware, applications and software integration
  • Certifications

    DoD 8570 compliance with Information Assurance Technical (IAT), Level I or higher is required.

    Notes

    Installing LINUX (Centos and/or RHEL)

    Troubleshooting LINUX performance, Storage, connectivity

    VM Maintenance, building, troubleshooting

    Shell Scripting

    System Patching using YUM

    Reading vulnerability reports, IAVA compliance, POA&Ms

    Familiarity with STE tools

    Nagios Monitoring and administration

    PKI Server Certificates - renewing and revoking

    Familiarity with Ansible playbooks and adhoc Ansible commands

    Creating and Maintaining SOPs in Confluence

    Intermediate Ansible creating and maintaining playbooks and rules

    Intermediate shell scripting

    Intermediate GIT - check in/check out, branching/tagging, creating repositories

    EEO

    Consistent with federal and state law where Sage Cor conducts business, Sage Cor Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, or any other protected class.

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