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IT Support Technical Support Systems Engineer

APAC Senior Escalation Engineer — FinTech API Expert

Job in Fort Meade, Anne Arundel County, Maryland, USA
Listing for: Diagram
Full Time position
Listed on 2025-12-22
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Engineer
Job Description & How to Apply Below
A leading brokerage firm is seeking a Technical Support Engineer to serve as the primary expert for enterprise customers. In this role, you will lead the resolution of critical technical issues, drive process improvements, and develop technical documentation. Ideal candidates possess over 4 years of experience in support engineering, strong skills in troubleshooting distributed systems and APIs, and excellent communication abilities.

Competitive salary, stock options, and additional benefits offered.
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Position Requirements
10+ Years work experience
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