Data Dictionary Systems Administrator - Dept

Que Technology Group, Inc., is seeking a systems administrator to support mission critical application and systems in support of multiple Identity, Credential and Access Management (ICAM) projects. The work is in support of multiple Endpoint Services projects to include JBlocks capabilities associated with Zero Trust and TITUS. The selected candidate will serve in a System Administrator role to keep the system operational, compliant and perform trouble shooting as needed.

• Provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems.
• Manages IT system infrastructure and any processes related to these systems.
• Provides support to IT systems including day-to-day operations, monitoring, and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
• Provides support for the escalation and communication of status to agency management and internal customers.
• Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity, and configures network components along with implementing operating systems enhancements to improve reliability and performance.

• At least three (3) years of System Administrator experience
• Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university is required. Four (4) years of additional experience may be substituted for a bachelor’s degree, for a total of (7) years.
• Experience with:
  • Configuration and Maintenance of Virtual Machines
  • Linux operating systems
  • Scripting languages (e.g. Perl, bash, etc.)
  • OS and Software application patching (e.g. IAVA, Version updates)
• Attention to detail and time management
• Excellent communications skills

• Understanding of and/or experience with:
  • Docker containerization and Kubernetes orchestration
  • Public Key Infrastructure (PKI)
  • Secrets/Vault Management
  • IdAM directories (active directory and/or LDAP)
  • Ticket tracking tools (e.g. Jira, Redmine, RT Tracker)
  • Networking/Load Balancing
• Strong organizational and time management skills, including the ability to multi-task and work independently and with a team.

• TS/SCI clearance with polygraph

• Competitive salary
• Company Medical/Dental/Vision plans – Company paid
• Short-term Disability, Long-term disability and Life Insurance – Company paid
• Business/ First Class travel upgrade for 7 hour or longer flights & company card will be provided for expenses
• Vacation / Personal days granted at 25 days per year
• Paid Federal Holidays – 11 days
• $5,000 Annual Professional Development Fund plus 40 paid hours if in class
• 401K with 6% company match; all contributions are immediately vested by Employee
• Employee will be paid a bonus of $10,000 per employee hired based on their referral
• Up to 3 paid Code Red days due to customer closure

Que Technology Group, Inc., is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.