Help Desk Manager - TS/SCI Poly - AI Support Lead
Listed on 2026-10-07
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IT/Tech
HelpDesk/Support, IT Project Manager, Technical Support
Orion Consortium, LLC is seeking a supervisor to lead a Help Desk team focused on AI, AI-assisted, chat, phone, and in-person user support at Fort Meade. You will supervise staff, track performance metrics, and present usage statistics to stakeholders.
Daily leadership responsibilities include coordinating issues, guiding AI-enabled tools, and ensuring timely resolution of user inquiries while maintaining high service levels.
We invite applications for the Help Desk Manager - TS/SCI Poly - AI Support Lead position located in Fort Meade, MD, United States.
As a Help Desk Manager - TS/SCI Poly - AI Support Lead, you will play an important part at Orion Consortium, LLC in Fort Meade, MD, United States.
The following opportunity is for a Help Desk Manager - TS/SCI Poly - AI Support Lead with Orion Consortium, LLC.
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