Systems Administrator III

Cova Strategies is seeking talented and System Administrators to join our dynamic, employee-focused engineering team. In this role, you will contribute to the development, enhancement, and maintenance of complex and innovative software systems. These systems span a wide range of applications, including high-performance analytics, cutting-edge algorithm design, large-scale data processing, real-time computing, and enterprise business solutions.

You’ll work in a collaborative environment where creativity, technical excellence, and continuous learning are highly valued. If you're passionate about solving challenging problems and making a meaningful impact through software, we invite you to bring your expertise to our small but rapidly growing team.

In addition to offering highly competitive compensation and an outstanding benefits package, Cova Strategies is a company who prioritizes employee happiness and actively involves team members in shaping the company's future. We are dedicated to creating a workplace culture where employees feel genuinely valued and supported.

We believe that your job should not only challenge you but also bring you joy. We are committed to supporting your career goals and fostering your professional growth. If you would like to hear more, please reach out.

Security Clearance:
Active TS-SCI with FS poly required.

Citizenship:
Due to the clearance requirement, all candidates must be U.S. citizens.

Place of Performance:
Ft. Meade, MD.

Pay Rate
Please note, the compensation range for this position is determined by a comprehensive evaluation of multiple factors, including, but not limited to, the candidate’s skills, experience, education, certifications, and the specific needs of the organization.

Responsibilities:

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
• Support the design of systems, mission architecture and associated hardware
• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
• Analyze and resolve complex problems associated with server hardware, applications and software integration

Qualifications:

• Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
• Active TS/SCI with FS Polygraph security clearance required.
• Must be willing to work onsite five days/week.
• Fifteen (15) years of…