Operational Computer Systems Analyst - Entry to Experienced Level; MD, GA,

Provide support to achieve core NSA mission objectives by actively managing the functioning of enterprise systems and networks.

- Analyze technical problems and develop, implement, and evaluate corrective actions.

- Perform full lifecycle support including hardware, software, firmware, and configuration upgrades, installations, or modifications to equipment.

- Translate user requests into technical diagnoses and develop technical solutions that meet user needs.

- Test, troubleshoot, repair, maintain, configure, and improve various types of enterprise IT systems (e.g., desktops, servers, database, network devices, cloud infrastructure).

• Provide support to achieve core NSA mission objectives by actively managing the functioning of enterprise systems and networks.
  
  - Analyze technical problems and develop, implement, and evaluate corrective actions.
  
  - Perform full lifecycle support including hardware, software, firmware, and configuration upgrades, installations, or modifications to equipment.
  
  - Translate user requests into technical diagnoses and develop technical solutions that meet user needs.
  
  - Test, troubleshoot, repair, maintain, configure, and improve various types of enterprise IT systems (e.g., desktops, servers, database, network devices, cloud infrastructure).

NSA is in search of IT Professionals to support core mission objectives by actively managing enterprise systems and networks. We are looking for you to apply your expertise to analyze technical problems, develop corrective actions and provide full lifecycle support for hardware, software, and firmware. If you want to translate user needs into technical solutions and improve enterprise IT infrastructures, ranging from database management (foundation support) to application support, join our team of experts!

Help protect national security interests as part of the world’s most advanced team of computer science professionals!

The qualifications listed are the minimum acceptable to be considered for the position. Degree must be in a Computer Science, Information Systems, Information Technology, Networking, Engineering, or a related field. Technical/vocational or military training certificate in a computer-related field is an acceptable substitute for the Associate Degree. Relevant experience must be in one of the following: database development, administration, or maintenance;

installation or maintenance of network or telecommunications equipment; fiber optic or copper network maintenance; using specialized test equipment or network analysis tools;
Information Technology Support (for example, systems administration, application administration, or IT help desk). Relevant certifications can substitute for a maximum of 1 year of experience. ENTRY/DEVELOPMENTAL Entry is with a high school diploma or GED and no experience. FULL PERFORMANCE Entry is with a high school diploma or GED plus 4 years of relevant experience, or an Associate’s degree plus 2 years of relevant experience.

SENIOR Entry is with a high school diploma or GED plus 6 years of relevant experience, or an Associate’s degree plus 4 years of relevant experience, or a Bachelor’s degree plus 2 years of relevant experience.

Pay:
Salary offers are based on candidates’ education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position. Salary Range: $35,048 - $158,322 (Entry/Developmental, Full Performance, Senior) Salary range varies by location, work level, and relevant experience to the position. Training will be provided based on the selectee’s needs and experience.

Benefits: NSA offers…