AV​/VTC Engineer Mid-Level

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial customers with trusted insights into Records and Information Management, Administrative Solutions, Information Technology, Engineering, and Training. Formed in 2017 to serve federal and commercial customers, CABS is 8(a) certified and has grown quickly into a leader in the federal IT and Training environment.

The AV/VTC Engineer
-Mid Level shall be responsible for evaluating, designing, documenting, installing, implementing, testing, maintaining, operating, removing, upgrading, and modifying video teleconferencing equipment systems.

• Provide support and services in the AV Engineering Team supporting a DoD organization with video teleconferencing services.
• Resolve system operational problems by troubleshooting and performing fault isolation.
• Responsible for the generation of and compliance with customer organization and contractual recurring daily, weekly, and monthly reporting requirements; nonrecurring and special reports.
• Perform site surveys, generate Bill of Materials, lead integration, testing, and installations of new facilities (office spaces, conference rooms, etc.).
• Develop and implement metrics capture processes and procedures, quality control and assurance processes and procedures; perform other tasks as assigned, and demonstrate proficiency, accuracy, and attention to detail in assigned duties.
• Draft Standard Operating Procedures (SOPs) for VTC Engineering operations.
• Perform equipment custodian duties, including inventory asset management and accountability functions.
• Provide life cycle refresh projections for AV/TC infrastructure and AV equipment build-out projects.
• Conduct site surveys to establish AV/TC systems and equipment customer requirements.
• Provide on-site support primarily at the main customer site location; provide occasional alternate or satellite site support, and/or travel as needed.
• Responsible for evaluating, designing, documenting, installing, implementing, testing, maintaining, operating, removing, upgrading, and modifying video teleconferencing equipment systems.
• Perform connection testing and troubleshooting of VTC systems for DoD operations.
• Monitor and track system performance and usage.
• Repair, replace, or reprogram faulty equipment, as required.
• Provide client consulting and training on control, interfaces, and use of the audio/visual and VTC equipment.
• Complete annual company and customer training requirements according to established policies and procedures.
• Record labor hours daily in an online corporate system.
• Travel up to 10%.
• Non-recurring and special reports.
• Other duties as assigned

• Associate degree in Computer Information Management, Information Technology, or related field of study OR
• High school diploma or GED and an additional 4+ years of IT Systems or Helpdesk support experience.
• 4+ years of relevant work experience.
• CompTIA A+, Network+, or Security + certification is required within 6 months of the start date.
• Top Secret clearance with SCI eligibility
• Successfully pass background and drug screening

• Familiar with AR 25-1 and DoD PAM 25-91.
• Ability to apply Security Technical Implementation Guides (STIGS) requirements on UC…