Help Desk Manager - TS/SCI Poly - AI Support Lead
Listed on 2026-11-04
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IT/Tech
HelpDesk/Support
Orion Consortium, LLC is seeking a supervisor to lead a Help Desk team focused on AI, AI-assisted, chat, phone, and in-person user support at Fort Meade. You will supervise staff, track performance metrics, and present usage statistics to stakeholders.
Daily leadership responsibilities include coordinating issues, guiding AI-enabled tools, and ensuring timely resolution of user inquiries while maintaining high service levels.
Join us at Orion Consortium, LLC as our next Help Desk Manager - TS/SCI Poly - AI Support Lead in Fort Meade, MD, United States.
We are currently recruiting a Help Desk Manager - TS/SCI Poly - AI Support Lead for our team in Fort Meade, MD, United States.
This is a great opportunity to take on the Help Desk Manager - TS/SCI Poly - AI Support Lead role at Orion Consortium, LLC.
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