Help Desk Manager - Pipeline

TS/SCI FS poly required.

Provide daily supervision and direction to staff who are responsible for AI, AI-assisted, chat, phone and/or in-person support to users in the areas of communications, collaboration tools, and applications. Serve as the first point of contact for troubleshooting Help Desk performance. Manage via performance metrics, gather and present usage statistics and information.

Clearance Required:

TS/SCI with Full-Scope polygraph

This role, Help Desk Manager
- Pipeline at Orion Consortium, LLC, could be your next career step.

As a Help Desk Manager
- Pipeline, you will play an important part at Orion Consortium, LLC in Fort Meade, MD, United States.

We invite applications for the Help Desk Manager
- Pipeline position located in Fort Meade, MD, United States.

The following opening is for a Help Desk Manager
- Pipeline with Orion Consortium, LLC.