Lead Quality Control Technician

At Corvias, you’ll join a team wholeheartedly invested in their work. In return, we offer support intended to strengthen your professional, financial, emotional, and physical wellbeing. Your wellbeing is not just a priority, it’s at the heart of the Corvias employment experience.

Who We Are

AtCorvias, we’re experts at developing solutions through partnership. Our mission is to be personally committed to solving our partners’ most difficult, systematic challenges by reimagining what is possible and realizing more resilient communities together. We believe a culture of caring, purposeful, diverse and courageous humans who want to make a difference for our partners will help us achieve that mission.

How You'll Contribute to the Team:

The Lead Quality Control Technician uses advanced knowledge of maintenance trades to perform quality inspections of the physical assets, grounds, and amenities of the property management portfolio, including inspection of completed work orders and adherence to policies and procedures. This hands‑on role requires a detail and process‑oriented, analytical thinker who can identify and address maintenance deficiencies, adhering to Quality Control Program guidelines, and implement additional training and/or corrective actions for employees and vendors.

Ensuring quality of work aligns with expectations of residents and partners for a quality living environment and promoting a culture of accountability and continuous improvement amongst the maintenance team, is at the forefront of this role.

Primary

Responsibilities Include:

• Maintain a high standard of customer service by ensuring maintenance work is conducted in a manner that supports resident satisfaction and resiliency of housing.
• As a working team leader, this position performs quality control inspections of work orders identified through the quality control application or assigned by supervisor which may include neighborhoods, homes, community centers, grounds, work orders, adhering to Quality Control Program guidelines and SOPs.
• Assist the Regional Director of Quality Control & EHS with organizing and prioritizing all facets of the quality control program for assigned installation.
• Perform Visual Inspection and/or Mechanical inspection for selected turned homes ready for inbound residents.
• Maintain organization and attention to detail. Manage and track quality issues through all phases of the inspection process and be accountable for ensuring task completion.
• Communicate all quality issues to the Quality Control Regulatory Compliance Manager or Regional Director of Quality Control & EHS in a timely manner, along with recommendations for any corrective actions that may be necessary.
• Collaborate with stakeholders to ensure compliant quality outcomes across the portfolio and understand the business impact of quality deficiencies.
• Foster an environment of accountability and continuous learning and technical development.
• Mentor in all areas of maintenance to include plumbing, electrical, appliances, and carpentry.
• Support the Quality Control Regulatory Compliance Manager and/or Director of Quality Control in the creation of training materials and participate in end user training.
• Properly complete all quality inspection documentation in accordance with policy guidelines.
• Work in conjunction with maintenance teams to ensure adherence to Corvias Policy, Procedures, and SOPs as well as applicable local, state and federal laws.
• Champion the Corvias culture, mission, vision, and values, and maintain the highest standards of business professionalism.
• Other duties as assigned.

Role Specific Requirements Include:

• Minimum 5 years of maintenance experience in multi‑family or housing maintenance, construction, or trades.
• Minimum 6 months’…