Quality Assurance Specialist

Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. Amentum is seeking a Quality Assurance (QA) Manager to join our team of passionate, mission-driven professionals at Fort Meade, MD. In this role, you will support challenging, mission-critical projects that make a direct impact on the Nation’s security and intelligence mission.

In support of DISA, Amentum’s Intel and Cyber Division is expanding a proven team of highly skilled engineers, architects, and analysts to support a program that provides critical IT capabilities to the Department of Defense. This team is committed to engineering, assembling, integrating, deploying, and sustaining an innovative IT enterprise solution.

Our team delivers secure, mission-critical capabilities where system integrity, compliance, and rapid deployment are paramount. We are seeking a Quality Assurance (QA) Specialist who combines meticulous quality discipline with strategic foresight. In this role, you will lead efforts to establish, audit, and maintain robust quality management systems and processes in a rapidly evolving operational environment. Success requires the ability to navigate complex, unique compliance challenges independently while fostering collaborative quality solutions across integrated engineering and testing teams.

To excel, you must possess a proactive learning mindset and the agility to rapidly master and govern the quality standards required to integrate next-generation systems and services.

8 Hours per day, Monday thru Friday

The duties and responsibilities of the Quality Assurance (QA) Specialist include but are not limited to the following:

• Ensure process integrity, compliance, and high performance across the program by developing, executing, and maintaining a robust Quality Management System (QMS).
• Manage the day-to-day quality assurance activities across the team, setting priorities and establishing standards for process compliance and operational execution.
• Define the Quality Assurance Surveillance Plan (QASP) and standard operating procedures (SOPs) for the deployment, operation, and maintenance of the program's enterprise IT solution.
• Set the daily and weekly quality priority objectives, leading process audits, spot checks, and compliance reviews to ensure team performance aligns with program standards.
• Develop and standardize quality control procedures for change management, security compliance, document control, and system deployments across the program.
• Performance management - Track, analyze, and report critical SLA performance metrics, operational trends, and key performance indicators (KPIs) against contract requirements.
• Translate complex contract performance requirements into actionable quality checklists and communicate process risks and deviations directly to senior leadership.
• Organize, compile, and present monthly and quarterly Quality Reports and SLA scorecards to the Government COR, Program Manager, and corporate leadership.
• Work with Project Managers and Team Leads to establish Corrective Action Plans (CAPs) and Root Cause Analyses (RCAs) to resolve non-conformance issues and SLA breaches.
• Conduct continuous process improvement (CPI) analysis, identifying system and operational bottlenecks and spearheading initiatives to standardize processes across the program.
• Establish responsibility matrices for quality gates, train project personnel on standardized quality workflows, and manage the internal auditing cadence.
• Lead operational readiness quality audits, verify compliance before major deployments, and assist in the creation of quality checklists and acceptance criteria for site projects.