ServiceNow Developer

You will build, configure and maintain a Service Now platform supporting ITSM, OMT, TSM and TSOM modules on a hybrid schedule based out of Fort Meade, MD and Hill Air Force Base in Ogden, UT. There are 12 openings across Journeyman, Senior and Master levels, with a single video interview in the hiring process. Candidates open to relocation and those with a military background are considered.

• Implement, configure, customize and maintain the Service Now platform across ITSM, OMT, TSM and TSOM modules
• Build workflows, forms, reports, dashboards, views, groups, roles and service catalog items
• Develop custom applications on the platform
• Build and support integrations with Elastic, Netcool and Kafka using REST and SOAP
• Maintain CMDB data integrity and support Configuration Management
• Perform platform upgrades, patches and release activities
• Troubleshoot platform and integration issues
• Participate in Agile ceremonies and development activities

• Minimum 2 years of hands‑on Service Now development experience
• Working knowledge of ITSM processes including Incident, Change, Problem and Request
• Minimum 3 years of experience with enterprise technology infrastructure
• Experience building REST and SOAP integrations
• Experience with CMDB, Discovery and Asset Management
• At least one Service Now certification listed on your resume
• Must attain IAT Level II certification (Security+ is the most common path) before start, and IAT Level II/III within 14 days
• Eligible for a DoD Secret clearance;
  Journeyman level requires an Interim Secret minimum, Senior and Master levels must be clearable
• Able to work on site occasionally at Fort Meade, MD and Ogden, UT
• Able to work on a W-2 basis

• Military background or prior DoD program experience
• Experience with Service Now platform upgrades and release management
• Experience working in an Agile delivery team