AVP, Operations

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The Assistant Vice President for Retirement Partners team, Platform Operations role, will report directly to the Vice President and be a member of the Retirement Partners business unit. The position will support complex advisor relationships and other initiatives through planning, tracking, and execution of projects of varying scale and complexity.

• Develop strong business relationships across the enterprise to enable a mutual understanding of risks and opportunities while also achieving close alignment on business needs.
• Thrive in a team atmosphere and have the confidence to adjust and adapt as priorities change.
• Build and maintain relationships with clearing business partners at LPL, including consulting teams and CLR (Compliance, legal, risk) partners, along with key stakeholders.
• Maintain strong organizational acumen, be a self‑starter, and the ability to work with minimal supervision.
• Maintain a consolidated timeline view of related projects.
• Run and manage LPL departmental meetings for the RP team.
• Manage the process and completion of the Platform Monthly Dashboard for various stakeholders.
• Present to leadership on various updates, initiatives, and projects.
• Coordinate and distribute key required relationship reporting; ensure contents, owners, and schedules are kept current.
• Manage group mailboxes and calendar.
• Manage OPA (participant level advice) process to support advisors and M&A initiatives related to the 403(b) plan space.
• Complete and compile presentations for the executives and leadership of Retirement Partners.
• Complete ad‐hoc assignments that assist in the development and implementation of strategies and new processes.
• Review existing business processes to identify areas of improvement.
• Assist in developing, improving, and revising processes for continual improvement.

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast‑paced, team‑oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

• 3–5 years of experience within the Retirement Plan space.
• Advanced knowledge of MS Office Suite.
• Client‑facing experience in the financial industry (Advisor or Institution).

• Exceptional verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Strong analytical skills with a demonstrated ability to evaluate business opportunities within the context of a larger organization and its objectives.
• Outstanding relationship‑building skills.
• Ability to work and communicate effectively with all levels of management.
• Be a self‑starter that is able to work independently.
• Have a proven track record in successful presentations and task management.
• Ability to collaborate and work across a large and highly matrixed organization and influence as appropriate.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Articulate, confident, driven professional with the ability to work with like‑minded professionals in a results‑oriented, fast‑paced growing environment.
• History of business‑to‑business relationship management success.
• High level of integrity and highest ethical standards with an innate ability to build trust.
• Personal confidence with leadership capabilities.
• Highly polished, professional presentation skills to the highest levels in the organization and the ability to frame complex issues.
• Strong work ethic while comfortable being a role model for others.

• Education:
  
  BA, BS or MBA or related business experience preferred, not required.
• Visio a plus.
• Experience in advisor‑facing technologies or processes a plus.

$80,363–$133,938 per year. Actual base salary varies based on factors including relevant skill, prior experience, education, internal peer salary, performance,…