Engagement Specialist

SUMMARY

As a member of the Engagement team, you will be responsible for assisting the Project Manager and other senior-level Engagement Specialists on the development and execution of engagement scopes of work associated with utility infrastructure projects, including but not limited to electric transmission and substation. This position involves the preparation of engagement risk assessments and, in response, supporting the development of key messages and communication plans for those projects.

You will have the opportunity to assist in all stakeholder’s public engagement functions, such as participating in project site visits for active construction projects, attending public meetings, and preparing collateral for public communications.

• Support the creation of public engagement scope documents and processes throughout the projects.
• Assist in the creation and review of estimates to include public engagement costs, schedules, collateral, and additional items as needed.
• Facilitate project site visits, public meetings, and other engagement meetings/events related to the projects
• Engage with the public proactively, devise communication plans, and contribute to the task execution for the success of assigned infrastructure projects.
• Implement approved media communications with the client.
• Proactively collaborate with stakeholders (internal and external) to meet project goals.
• Appropriately manage high-stress public interactions.
• Perform other duties as assigned by management.

Non-routine; general polices applied to frequently changing situations

Influences decisions of moderate nature requiring high degree of tact.

N/A

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REGULAR ATTENDANCE is required.

• Required A bachelor’s degree from a four-year college or University in communications, journalism, public relations, public administration, or other related field of study and experience equivalent to 0-3 years of public engagement.
• Experience Preferred 0-1 Year(s) Experience in the electric utility industry and/or experience with large infrastructure improvement projects.

N/A

As needed for the job and employee development

• Ability to read and interpret documents such as procedure manuals, operational procedures, etc
• Ability to write reports, Business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

• Ability to apply concepts of basic algebra and geometry

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to deal with problems involving several concrete variables in standardized situations.

• Strong verbal, written, and interpersonal communication skills.
• Self‑motivated and able to work independently.
• Exhibit organizational and planning skill.
• Ability to deal with a variety of individuals from various socio-economic, cultural, and ethnic backgrounds.
• Ability to manage multiple tasks and provide leadership to other team members.

The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

. How much on the job time is spent in the following physical activities?

• Stand 1/3 to 2/3 (Frequently)
• Walk 1/3 to 2/3 (Frequently)
• Sit 1/3 to 2/3 (Frequently)
• Talk or Hear 2/3 and more (Regularly)
• Use Hands to Feel, Handle or finger tools or controls 2/3 and more (Regularly)
• Climb or balance None…