Senior Small Business Credit Specialist

Inside the Role

Daimler Truck Financial Services is looking to find a Senior Small Business Credit Specialist to manage the processing of all small business credit applications (United States and Canada) for the purpose of delivering superior service to dealers and customers. This person will manage and allocate risk by employing sound credit and risk management strategies to maximize profitability to DTFS and brand partners.

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

Travel requirement: 5%

Pay offered dependent on knowledge, skills, and experience.

Benefits include annual bonus program; 401k company contribution with company match up to 8% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off;

short-term and long-term disability plans.

• Analyze, investigate, and decide small business credit applications up to established credit limits of authority, including handling of analyst exceptions to standard terms and advances (US and Canada).
• Manage and resolve problems related to small business transactions of all segments (US and Canada).
• Rate concessions and service impediments in all regions (US and Canada).
• Build positive working relationships and deliver superior levels of service to DTFS dealers in assigned regions (US and Canada).
• Travel to assigned dealerships to review business performance in conjunction with the District Finance Manager (US and Canada).
• Provide support to analysts on difficult decisions and mentor by serving as a lead team member for credit buyers in assigned regions (US and Canada).
• Review performance of credit buyers in assigned region relative to customer service levels, quality of underwriting, and compliance with policies & procedures (US and Canada).
• Conduct internal audits to ensure compliance with DTFS credit policies and procedures (US and Canada).
• Provide ongoing feedback on credit buyer job performance and contribute to performance reviews (US and NASC).

• BS/BA and prefer 2-4 years of relevant experience or 6 years of relevant experience in lieu of degree.
• Combined 1 year experience in Credit Underwriting and 2 years in any of the following areas:
  Truck Discounting, Truck Remarketing, Fleet Services, Collections or Client Services (in a Financial Services Industry).

• 2 years of commercial credit underwriting experience.
• 2 years of credit experience in a collateral-based environment.
• Background in commercial credit.
• Experience with coaching and mentoring junior level employees.
• Hands-on experience conducting inter-team audits.

This position is open to applicants who can work in (or relocate to) the following location(s) - Charlotte - DTFS, Fort Mill Office - DTFS. Relocation assistance is not available for this position.

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #One Team Best Team  culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

Daimler Truck Financial is the captive financial services provider for the Daimler Trucks North America family of commercial vehicle products, including Freightliner Trucks, Western Star, Selec Trucks, Sprinter Vans, Thomas Built Buses and Fuso. We have specialized in financing commercial vehicles for more than 40 years. This proven experience gives us critical insights into helping businesses overcome challenges unique to the trucking industry.

Additionally, we offer a range of financing solutions that can be customized to meet each individual business's needs, from owner-operators to large fleet managers and nearly every venture in-between.

To achieve…