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Customer Resolution & Intake Specialist

Job in Fort Mill, York County, South Carolina, 29715, USA
Listing for: RoundPoint Mortgage Servicing LLC
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Call Center / Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 42000 - 65000 USD Yearly USD 42000.00 65000.00 YEAR
Job Description & How to Apply Below

Round Point Mortgage Servicing LLC is seeking a Customer Resolution Intake Analyst in Fort Mill, SC to process inbound customer communications and initiate business processes for recipient units. You will respond to inquiries with predefined messages and coordinate with cross-department teams to meet service objectives.

The role emphasizes delivering outstanding customer service, leveraging BKFS, and supporting continuous improvement efforts to reduce costs while ensuring compliance with company

Consider building your career as a Customer Resolution & Intake Specialist at Round Point Mortgage Servicing LLC.

Join us at Round Point Mortgage Servicing LLC as our next Customer Resolution & Intake Specialist in Fort Mill, SC, United States.

We are currently recruiting a Customer Resolution & Intake Specialist for our team in Fort Mill, SC, United States.

This is a great opportunity to take on the Customer Resolution & Intake Specialist role at Round Point Mortgage Servicing LLC.

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