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Mortgage Customer Advocate – Loss Mitigation & Service

Job in Fort Mill, York County, South Carolina, 29715, USA
Listing for: CrossCountry Mortgage, LLC
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Banking & Finance
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

Cross Country Mortgage, LLC is seeking a Customer Service Specialist to serve as frontline advocate for customers, delivering proactive support and strategic solutions for those in delinquency, loss mitigation, or insurance claims navigation.

You will report to the Customer Service Supervisor, build relationships across lines of business, and manage the resolution process with empathy, accuracy, and a strong commitment to compliance and customer satisfaction.

This posting is for the Mortgage Customer Advocate – Loss Mitigation & Service role at Cross Country Mortgage, LLC, based in Fort Mill, SC, United States.

We invite applications for the Mortgage Customer Advocate – Loss Mitigation & Service position located in Fort Mill, SC, United States.

The following opening is for a Mortgage Customer Advocate – Loss Mitigation & Service with Cross Country Mortgage, LLC.

Our group is growing, and we are hiring a Mortgage Customer Advocate – Loss Mitigation & Service in Fort Mill, SC, United States.

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